Responsible Gaming

BetJet Responsible Gaming – The Complete Guide to Safe Betting

BetJetBetting on - isn't just about winning — it's about enjoying the experience. We want you to always play on your own terms. This page has all the responsible gaming tools and information you need.

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How BetJet Supports Responsible Gaming

To make sure your betting experience always stays enjoyable and in control, we've put several protection measures in place.

Set a Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Time Limits & Breaks

Use the session timer to avoid extended betting sessions. You can also enable auto-logout after a set period of time.

Self-Exclusion Feature

When needed, you can close your account for anywhere from 7 days to permanently. The restriction takes effect immediately upon your decision.

View Betting History

Review your full bet and transaction history to understand your spending patterns and make informed decisions.

Reality Check

After a set period, a message will appear to remind you how long you've been playing and how much you've spent.

Expert Support

If you have concerns about your betting, our trained support team is available any time to help.


What is responsible gaming and why does it matter?

BetJetAt -, we believe betting should be a form of entertainment — just like watching a film or following a sport. But when betting shifts from entertainment to addiction, it can cause serious harm to your personal life and family. Responsible gambling means betting within your means, with full awareness, and for the right reasons.

BetJet has built multiple player protection tools with Bangladeshi users in mind. We want your wins to bring you joy — and your losses to never become an added burden in your daily life.

Keep this important point in mind

Betting is not a guaranteed way to make money. Only bet what you can afford to lose. Never bet with borrowed money or funds meant for household expenses.

Signs of Healthy Betting Habits

If you follow the points below, you can be confident that your betting habits are healthy and in check:

  • You see betting as entertainment, not a way to make money.
  • You stick to a budget you've set in advance.
  • You can accept losses and don't feel the urge to chase them.
  • Betting is not affecting your family life or career.
  • You can pause your betting at any time.
  • You are honest with family and friends about your betting.

Signs of Problem Betting

Be alert and seek help if you notice any of the following signs in yourself:

Chasing losses by placing repeated bets to recover money you've lost
Feeling unable to stop betting
Spending household money on betting
Hiding your betting from family or lying about it
Feeling restless or irritable when not betting
Losing focus at work or studies
Betting with borrowed money or loans
Constantly thinking about betting

If you recognise 3 or more of the signs above in yourself, don't wait — get help now. It's not a sign of weakness; it's a sign of self-awareness.

How to Use BetJet's Protection Tools

You can activate any protection measure directly from your account settings. If you need assistance, contact our support team and we'll help you right away.

BetJetAll responsible gaming tools on are completely free to use and can be adjusted at any time. Please note that once self-exclusion is activated, it cannot be reversed before the selected period ends.

Deposit Limit

Set a daily or weekly limit on how much you deposit.

Session Time Limit

Set an automatic logout after a defined period of inactivity.

Cooling-Off Period

Take a break from 1 day up to 6 weeks.

Self-Exclusion

Close your account for anywhere from 6 months to permanently.

Need Help?

Our support team is here for you around the clock.

Visit Help Center →


Is your betting still under control?

Answer honestly and take stock of your own betting habits.

1. Did you exceed your set betting budget last month?

2. Do you bet more to try to win back money you've lost?

3. Is betting affecting your family life or career?

4. Do you feel uncomfortable or anxious when you try to stop betting?


How to Get Help When You Need It

Asking for help takes courage. Follow the steps below to get support quickly.

Contact Support
  • 1
    Identify Your Issues Answer the self-assessment questions above. Be honest with yourself. Recognising a problem is the first step toward solving it.
  • 2
    Set Account Limits Immediately activate a deposit limit or cooling-off period on your BetJet account. It will take effect straight away.
  • 3
    Contact Our Support Email us at support@betjet.im or come to the live chat. Our trained team will assist you with complete confidentiality.
  • 4
    Tell a Family Member or Someone You Trust Don't face it alone — let someone you trust know what's going on. Family support plays a huge role in recovery.
  • 5
    Consider Self-Exclusion If you feel you need a break, you can close your account for a set period. It's not a sign of weakness — it's a smart decision to protect yourself.

Responsible Gaming FAQ

Go to the "Responsible Gambling" section in your account settings to find the deposit limit option. From there you can set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Yes. When self-exclusion is active, your account balance remains fully secure. You can contact support to request a withdrawal. No new deposits or bets can be placed during the self-exclusion period.

Yes, they're two separate things. A cooling-off period is a temporary break (1 day to 6 weeks), after which your account is automatically reactivated. Self-exclusion is a more serious step, lasting from 6 months up to permanently, and cannot be reversed before the period ends.

Start by calmly helping them understand the situation. Reach out to us at support@betjet.im and we can advise based on the circumstances. If needed, it's also possible to request an account closure through a third party.

Age verification is mandatory at registration. An NID or passport may be requested as proof. Accounts flagged as suspicious may be re-verified at any time. If a user is confirmed to be under 18, their account will be closed immediately.

Start Betting Safely on BetJet

Know your limits, stick to your budget, and keep betting fun. BetJet is here for you every step of the way.

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